Blog entries tagged technology

LinkedIn Customer Service

Thu, 24 Jun 2010 14:35:37 +0100

I'm perplexed by LinkedIn's customer service strategy.

What customer service policy you ask?

Exactly.

After my friend, Cathi, asked me for LinkedIn's phone number because she could not log in to her account, I jumped on Google to search for an answer and quickly discovered that there isn't a phone number for LinkedIn Customer Service.

There isn't an email address either. And forget about a Chat option.

I'd love to read their Social Media Policy but I suspectRead More...

Facebook Updates

Sat, 15 May 2010 18:19:16 +0100

So, like a lot of folks, I'm on Facebook. I use Facebook to catch up with friends and to stay connected in an increasingly disconnected world.

I created my Facebook Wilson Communicates. LLC Business Page today. I'm going to post social media and green resources there.

We all have a lot to learn about online privacy and safety. With that in mind, I found some interesting articles about Facebook Privacy to share:

Facebook Privacy Settings: How To Fix YourRead More...

Physician, Heal Thyself! Virtually!

Mon, 29 Mar 2010 11:33:48 +0100

March has been a busy month for me! Working on client websites and building strategic social media channels has been great fun and sometimes challenging - however, in the process, I've neglected my little blog.

March Tip:

Need help managing your Twitter account? Here's pretty much everything you could possible need to move Tweetward: The Only Twitter Application List You'll Ever Need. I really love Twitter Keys, though I wouldn't use this for business TweRead More...

Using Aviary For Easy Image Edits

Sun, 28 Feb 2010 13:29:56 +0100

I just used Aviary to edit an image for a client newsletter. What's Aviary?

"Aviary is on a mission to make creation accessible to artists of all genres, from graphic design to audio editing. We're a privately held company currently headquartered in Long Island, NY, with team members around the world. " (Aviary online)

Aviary is soooo easy to use and it's a FREE online service!

While I have Photoshop, sometimes I find it clunky to use. I tried Aviary jusRead More...

Discovering New Online Resources

Sun, 21 Feb 2010 14:52:39 +0100

Yesterday, I discovered a couple of great online resources - Evernote and Fill Any PDF Form. Both services are free and easy to use.

Evernote is an online, visual bookmark service. You can also email quick notes to Evernote and access these notes from virtually (excuse the pun) anywhere.

Fill Any PDF Form is THE free service I've needed. I anticipate that FAPF will save a lot of time and eliminate the need forRead More...

My Punchbowl Saves Paper

Mon, 15 Feb 2010 15:30:09 +0100

Over the weekend, I discovered My Punchbowl, which is an online invitation and party-planning resources. They also offer great quality e-cards.

Check it out and save some paper! I signed on for the Premium level.

When a Click Isn't Just a Click

Tue, 26 Jan 2010 16:19:05 +0100

I've noticed a trend on Twitter lately where folks post an article link that supposedly drives readers to an article but the link actually drives readers through a Facebook page that only displays the article "teaser"and where the reader finally accesses a link to the article in question.

I'm tired just writing that. What in the world are you thinking? Are you actually trying to use Facebook as an aggregator?

If you want to drive folks to your Facebook paRead More...

Everything Old Is Virtually New

Mon, 11 Jan 2010 22:59:21 +0100

I stumbled on this very cool Elon University website: Imagining the Internet: A History and Forecast this past weekend.

"The Imagining the Internet Center's mission is to explore and provide insights into emerging network innovations, global development, dynamics, diffusion and governance. Its research holds a mirror to humanity's use of communications technologies, informs policy development, exposes potential futures and provides a historic record. It works to illuminate issuesRead More...

Twitter Rules

Tue, 24 Nov 2009 02:15:53 +0100

Today, I learned that another "Social Media Expert" held a workshop recently in Jacksonville, Florida where this expert advised her paying attendees to Twitter/Tweet at least three times a day if they want to be successful.

One young paying attendee of this "Social Media Expert's" workshop now sincerely believes that a company 's Twitter/micro-blog strategy MUST include three posts per day for that particular communications channel to be successful for that particular company. SimplistiRead More...

JAXdotcom Twitter Business List

Thu, 19 Nov 2009 19:31:53 +0100

I love Jacksonville.com - the Times-Union online paper.

They added me to their Twitter Business List.

What's not to love?

New York 2 the beach 2 Cali-sortof

Mon, 09 Nov 2009 19:52:08 +0100

I'm just back from IABC's 2009 Social Media Conference and am playing catch up.

Go to my Twitter.com page @sandyawilson for a collection of Social Media resources that I found online today. More later.

Speaking of: I literally stumbled on a Social Media Conference going on right NOW in California. Attendees are doing a great job illustrating the conference topic through ongoing tweets and streaming video - or they *had* streaming video going @Read More...

Social Media, Target Audiences and Wall Splats

Sat, 15 Aug 2009 15:14:05 +0100

For me, Twitter is a communications platform offering endless opportunities to send a message to a target audience AND throw this message up against the wall to see what sticks.

A quick way to measure Twit-cess: Your target audience will respond to a successful Tweet via Direct Message (or text or email or even a phone call) or by Re-Tweeting your message. Your Wall Splat audience will respond by becoming a Follower after your Tweet. Simple, right?

So, why not Read More...

Age vs. Professionalism vs. Communications vs. Age

Sun, 09 Aug 2009 16:17:17 +0100

I’m writing an article about generational communications as it applies to the evolution of business communication and would love to hear your thoughts.

I'm not interested in a positive vs. negative dichotomy. I'm specifically interested in the communications, public relations and marketing arenas. I'm looking for observations from fellow communications professionals as to how you believe age affects or does not affect the way you communicate with your collRead More...

The world is flat... and virtual

Mon, 20 Jul 2009 14:23:19 +0100

So, I'm sitting in Environmental Services, Inc's Jupiter, FL office as I work on the upcoming Jacksonville Beach December 5 Right Whale Festival, Tree Hill Nature Center's October 24 Songwriter's Festival and a family/friends trip to the Outer Banks.

I'm brushing up on new SEO info and learning more about Photoshop.

Life is good!

Who copies your website content?

Sun, 28 Jun 2009 12:18:47 +0100

Get Tynt's Tracer and discover who copies your website content.

Use the information you receive from Tracer to discover the content that is especially successful.